{"title":"Shipping \u0026 Click\/Collect - The Heads Up","description":"\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003ch4 style=\"text-align: center;\"\u003eAustralia wide - from us to you - it's easy\u003c\/h4\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cem\u003eSimply choose a delivery option:\u003c\/em\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cem\u003e\u003c\/em\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\n\u003cem\u003e1 Ship to My Home or Workplace - from $5\u003c\/em\u003e\u003cbr\u003e\u003cem\u003e2 Collect In-store - Free\u003c\/em\u003e\u003cbr\u003e\u003cem\u003e3 Drive-By Collect - Free\u003cbr\u003e\u003cbr\u003e\u003c\/em\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003ch4 style=\"text-align: center;\"\u003eEasy checkout:\u003cbr\u003euse an email address OR just your mobile number\u003c\/h4\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003ci\u003eYou may check out using your mobile number only and receive order confirmation and shipping updates by SMS to your mobile device. Or use your email address and receive email updates. You get to choose!\u003c\/i\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003ch4 style=\"text-align: left;\"\u003eFAQ's\u003c\/h4\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003c\/h4\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003ch4 style=\"text-align: left;\"\u003eQ. How much does shipping cost?\u003c\/h4\u003e\n\u003cp style=\"text-align: left;\"\u003eThe costs are - Australia wide:\u003cbr\u003e$5 - most items\u003cbr\u003e$15 - some bulky items \u003cbr\u003e$25 - extra bulky items\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eShipping is calculated at our secure checkout.\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003c\/h4\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: left;\"\u003eQ. How long does delivery take?\u003c\/h4\u003e\n\u003cp style=\"text-align: left;\"\u003eDigital Gift Cards: same day\u003cbr\u003eEast Coast Major Cities: same day - 4 business days\u003cbr\u003eOther Locations: 4 - 10 business days\u003c\/p\u003e\n\u003ch4 style=\"text-align: left;\"\u003eQ. Do I receive a tracking number?\u003c\/h4\u003e\n\u003cp style=\"text-align: left;\"\u003eYes, with every shipped order.\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003ch4\u003eQ Can the courier leave my order if I'm not home?\u003c\/h4\u003e\n\u003cp\u003eYes. Just leave a comment during checkout 'Leave at door if no one home'. \u003c\/p\u003e\n\u003cp\u003eSending to your workplace? Check with your company first to make sure it's ok. \u003c\/p\u003e\n\u003ch4\u003eQ. Who are our carriers?\u003c\/h4\u003e\n\u003cp\u003eWe use Australia Post and commercial couriers.\u003c\/p\u003e\n\u003ch4\u003eQ. Do we provide shipping for all our products?\u003c\/h4\u003e\n\u003cp\u003eMost items, yes.\u003cbr\u003e\u003cbr\u003eEach product's cart button will let you know when an item is 'Add to cart and collect in-store only'.\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003eRefrigerated, frozen and some bulk food and litter products are 'Collect in-store  only'.\u003c\/p\u003e\n\u003ch4 style=\"text-align: left;\"\u003eQ. Do we ship internationally?\u003c\/h4\u003e\n\u003cp style=\"text-align: left;\"\u003eCurrently, we do not ship outside Australia. For international product inquiries, please contact us: hello@pupnpussy.com.au \u003c\/p\u003e\n\u003ch4\u003eQ Is my credit card payment secure?\u003c\/h4\u003e\n\u003cp\u003eYes. Your credit card information is encrypted for your security. \u003cspan\u003eWe do not keep personally identifiable financial information.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4 style=\"text-align: center;\"\u003e\n\u003cbr\u003eCollect In-store\/Kerbside\u003c\/h4\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003ch4\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: left;\"\u003eQ. How does Click \u0026amp; Collect Work?\u003cstrong\u003e \u003c\/strong\u003e\n\u003c\/h4\u003e\n\u003cp style=\"text-align: left;\"\u003eOrders placed online before 12pm are ready the same day. Collect after 4pm.\u003cbr\u003e\u003cbr\u003eOrders placed online after 12pm will be ready the following day.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eYou will receive a confirmation email when your order is good to go. We'll let you know if something is not available.\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003ch4\u003eQ. How does Kerbside Collect work?\u003c\/h4\u003e\n\u003cp\u003eClick 'Kerbside Collect' at check out. Your goods will be on standby and ready to place in your car.\u003c\/p\u003e\n\u003cp\u003eYou will receive a confirmation email or sms when your order is good to go.\u003c\/p\u003e\n\u003cp\u003ePlease understand that we may be busy with other customers at the time of your arrival so calling the store ahead helps us attend to you.\u003c\/p\u003e\n\u003ch4 style=\"text-align: left;\"\u003eQ. What if my selected items are out of stock?\u003c\/h4\u003e\n\u003cp style=\"text-align: left;\"\u003eWe'll let you know if any of your chosen items are out of stock and how long they will take to arrive. If you do not want that item, we'll remove it from the bill before we charge your card. Otherwise, we'll let you know when it arrives.\u003c\/p\u003e\n\u003ch4 style=\"text-align: left;\"\u003eQ. Do I need identification to collect my order?\u003c\/h4\u003e\n\u003cp style=\"text-align: left;\"\u003eYes. We know our many regular customers well! However, we ask that everyone brings a Driver's License or another form of photo ID when collecting an order. If you would like someone else to pick up your order, they will need to bring their ID. Please leave the person's name in the comments section at checkout.  \u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e \u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003ca href=\"https:\/\/www.pupnpussy.com.au\/\" title=\"PUPNPUSSY Home Page\"\u003e\u003cimg alt=\"\" src=\"\/\/cdn.shopify.com\/s\/files\/1\/1031\/0285\/files\/Pup_N_Pussy_Logo_col_medium.png?v=1469692309\" style=\"display: block; margin-left: auto; margin-right: auto; float: none;\"\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003c\/h4\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","products":[],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1031\/0285\/collections\/Gifts_hero.jpg?v=1514414545","url":"https:\/\/www.pupnpussy.com.au\/collections\/shipping-collect-drive-by.oembed","provider":"PUPNPUSSY®","version":"1.0","type":"link"}